Friday, April 6, 2007

10 Commandments of Service

  1. Smile
  2. Never say "I don't know"
  3. Give more than expected
  4. Know what the customer wants
  5. Be a good listener
  6. Be Enthusiastic and have a winning Attitude
  7. Make customers feel important and appreciated
  8. Deal with complaints promptly and effectively
  9. Care about your co-workers and treat them well
  10. Be a proud Supertec employee